MSIS Survey Results: April - July 2015

-- Gray Carper (gcarper@med.umich.edu) Performance & Improvement Management just closed another round of our periodic customer ...

The plants, they speak to me

Have you noticed the plants?  The other day, I saw something that I had never seen before.  It reminds me of the color blindness tests.  Can...

Profiles in Teleworking, Gray Carper: established teleworker enjoys being part of a broader MSIS online community

Since the release of the  MSIS Teleworking guidelines  in April, several MSIS’ers have been taking advantage of working remotely and some ...

Profiles in Teleworking, Jasna Markovac: Juggling time zones while leading the MSIS Learning Design & Publishing team

Since the release of the  MSIS teleworking guidelines  in April, several MSIS’ers have been taking advantage of working remotely and some...

You won't believe what agents did with these 6 Zendesk features!!

by Michael Warden (who sincerely apologizes for the clickbait title) As we embark on our new Service Level Commitments , it's a goo...