Employee Engagement Survey - Why Bother?

by Cindy Leavitt We all have been pinged several times to fill out the Employee Engagement Survey and, if you are like me, you have i...

Jim Knox, A Caring Legacy

Jim Knox was a friend and employee when I was in charge of Campus Computing Sites. He was an easygoing soul who didn't seem the lea...

Solutioneering: Innovation and getting it done another way

It is easy for so many of us to solve an incident with a canned default answer of : The only thing we can do is rebuild your machine, I...

The Results of Lean Thinking Applied to Schedulon and A/V

-- Tony Markel A little over a year ago, we were failing to meet customer expectations when it came to A/V service.  In a three mon...

Solutioneering: Serving the Citizens

Some of us excel at hardware, some at software, some shape services and others products. Some work with data; some with people.  Some ca...

Med School Network Upgrades are in...{buffering.....buffering}... Progress!

Last year MSIS in conjunction with MCIT,  Med School Facilities, and ITSComm performed an assessment of the networking (wired and wirel...

Positive Feedback from WebGIS Rollout.

WebGIS the evolution of ArcGIS

For several years now, MSIS has helped support the space planning activities of the School in partnership with facilities and the space pl...

Kaschwang! the MSIS Roster

Happy to report that the MSIS Roster v1.0 is deployed. Good work and kudos to Gray Carper for bringing this adventure to a successful close ...

updates to our support tracking system

Kudos to Tony Markel and those involved with getting the updates to ZenDesk implemented. We have a new look and feel to work with as well ...