Watch an A3 Evolve From Start to "Finish"

-- Tony Markel I recently got to a good point with an A3 and wondered what it would look like if you could step back and forth in time to...

What’s recently changed in ZenDesk?

-- Gray Carper (gcarper@med.umich.edu)  Our Change Management process produced two small adjustments to ZenDesk last week that I’d l...

Organizational Change with Transparency and Inclusion

The deputy CIO heard about my session on   removing blame   and requested that I facilitate the session with the management team. During ...

A Good Change

Winds of Change Kaizen, or Japanese for "a good change" is the Lean concept of continual improvement at all levels.  This we...

Why I Stopped Facilitating Stand-Ups and Participated

Do you desire a more effective stand-up? Is your team struggling to find value in stand-up? Are stand-ups taking to long? Is the team addre...

Road to Team Transformation with Canvases

If you walked through the collaboration space in building 200 you may have noticed that the wall between poll location C3 and B4 has been la...