- Submitted by Cindy Leavitt I grew up playing sports and would label myself as a competitive person. I like to win. You can ask anyone ...
Friday, April 22, 2016
Friday, April 15, 2016
Virtual Servers: What a difference a year makes
-- Tony Markel Recently, the virtual server team passed a significant milestone. It's been one year since we established a small cr...
Labels:
commitments
,
Lean
,
service
,
service delivery model
Monday, April 11, 2016
MSIS NPS Survey Results: Quarter 1 2016
-- Gray Carper (gcarper@med.umich.edu) Performance & Improvement Management recently closed another round of our periodic cust...
Friday, April 8, 2016
Problem Management Update
--Sue Boucher and Steve Sarrica Last October through the completion of Monica's project titled "Big Bad Wolf," MSIS bega...
Acknowledging our Stories
Submitted by: Cindy Leavitt The idea of the importance of stories was first introduced to me in the “Crucial Confrontations” course that...
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