2 New Positions Posted - Service Desk Agents

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Greetings MSIS-ers,

The MSIS resource management group recently approved 2 new Service Desk positions.  The job posting is now online at umjobs.org (posting 108620).  Erik Zempel, manager of the MSIS Service Desk, will be leading the hiring and interview process for these positions.

We are creating a new role within the Service Desk for staffing the Help Me Now locations. Service Desk Agents will have the opportunity to rotate into Help Me Now locations located in NCRC, Taubman Health Sciences Library (July ’15), and Towsley Center for Medical Education (Sept ’15).  This new role will augment the high-quality support that the Service Desk provides.

If you, or someone you know, is interested in being a part of a great team of IT professionals who are fanatical about customer support of technology, please consider getting in touch to learn more about the position.  

Apply by 4/23/15.