Dispatchers, Field Agents, and Depot Technicians, OH MY!

Introducing an improvement on the services provided from our Device Support teams. The project was known as IKEA: At the Elbow support im...

Diversity, Equity, and Inclusion (DEI)

By Jermaine “JD” Jordan What is DEI? Many times a week I travel from the Medical School to the University’s hospitals and clinics. ...

How well is MSIS serving you?

-- Gray Carper (gcarper@med.umich.edu)  Performance & Improvement Management has launched the latest round of MSIS' quar...

Moving from mind-numbing to engaging meetings

Submitted by: Cindy Leavitt London Liberating Structure User Group-www.meetup.com/LondonLS-User-Group/ How many ...