-- Gray Carper (gcarper@med.umich.edu) Performance & Improvement Management recently closed another round of our periodic cus...
Tuesday, November 24, 2015
Friday, November 6, 2015
Strategies for support conversations with speakers of World Englishes
-- Gray Carper (gcarper@med.umich.edu) 我識講兩個語言. 英文係我嘅本族語, 不過八年前我開學廣東話... Wait! Wrong language! Let's try this again: ...
Labels:
customer support
,
multilingualism
,
nps
,
problem management
Tuesday, November 3, 2015
Embiggening our Workflow Support
Alison Ulicny (Yoo-lis-nee) Product and Application Manager Gamera (ga-meh-ra) - The Service's Mascot! Today, I'm officia...
Labels:
agile
,
business process management
,
notification
,
product
,
Product Development
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