Wednesday, September 23, 2015


-- Tony Markel
Today, I am passing the torch of Zendesk product management to Dan Kugler.  Dan has worked for nearly every IT organization at the University of Michigan.  Most recently, he worked as a Neighborhood IT manager with ITS.

There is an uncanny similarity, no? 
Dan will be managing the product in a way I could not as a Service Manager.  I'm excited to see what comes next.



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