How I Work: Managing Projects from the Moon

It might as well be the moon, anyway! I’ve worked for MSIS on the other side of the Earth, nearly 8000 miles away from Ann Arbor, for jus...

BISON - Building Information Summary - Ongoing (for the customer)

I finished my first project since moving into the Solution Center as a Product Manager in the PAM group. I would like to tell you about my e...

Winds of Change - Part 4: Lean BPM

by Tom Bellinson Well, it's finally time to put this series out of its misery.  I'd like to thank both of my readers (especially...

Getting it Done with a Technical Work Map and Coaching

The product application manager on the DBA team disclosed that there was an outage where a data loss occurred over a year ago which initiat...

Organizational Change with Transparency and Inclusion

The deputy CIO heard about my session on   removing blame   and requested that I facilitate the session with the management team. During ...

Winds of Change - Part 3: A Fanatic's View of BPM

by Tom Bellinson Let me just start this post by confessing that I am passionate about business process management (BPM) and its potentia...

Jim Knox, A Caring Legacy

Jim Knox was a friend and employee when I was in charge of Campus Computing Sites. He was an easygoing soul who didn't seem the lea...